How it works
Getting started is the easy part
Switching IT providers feels risky — so we made the process simple, transparent, and disruption-free. Here is exactly what happens when you work with Wide Area.
1
Free IT assessment
We review your current setup — security, backups, licensing, network, and pain points — and give you a plain-English report of what is working and what is at risk. No cost, no obligation.
2
Your custom plan
You get a clear proposal shaped around how your business actually works: what we will manage, what it costs per month, and what improves in the first 90 days.
3
Seamless onboarding
We document everything, deploy our monitoring and security stack, and coordinate the handover from your old provider — without interrupting your team’s workday.
4
Ongoing partnership
Day-to-day support from real engineers, proactive maintenance behind the scenes, and regular reviews to keep your technology aligned with where the business is going.
Managed IT pricing
One flat monthly fee. Everything included.
Our managed IT pricing is simple: a predictable per-user monthly fee that covers your whole environment. No hourly billing for support. No surprise invoices when something breaks.
- Unlimited help desk & remote support
- 24/7 monitoring, patching & maintenance
- Security stack: endpoint protection, MFA, email defense
- Backup management & recovery testing
- vCIO strategy sessions & reporting
What shapes your monthly fee
Every business is different, so we price after your free assessment — based on:
- Number of users and devices we support
- Servers, cloud services, and locations
- Security and compliance requirements
- How much of your stack we fully manage
You will always know exactly what you pay before you sign — and the quote from your assessment is the price you get.
Common questions
Answers before you even ask
How fast do you respond when something breaks?
We respond within one business day at most — and urgent issues are handled far faster. You reach a real engineer directly, not a phone tree or an offshore queue.
Do we have to replace our existing equipment or software?
No. We start with what you have, secure it, and only recommend replacements when something genuinely puts your business at risk or costs you more to keep than to replace.
What if we already have someone internal handling IT?
That works great. We co-manage: your internal person keeps the day-to-day they are good at, and we bring the tooling, security stack, and senior depth behind them.
How disruptive is switching from our current provider?
Your team should barely notice. We coordinate the handover directly with your outgoing provider, migrate documentation and credentials carefully, and schedule any cutover work outside your busy hours.
Is the free IT assessment really free?
Yes — genuinely. You get a written summary of risks and recommendations you can keep, whether or not you hire us. It is how we prove we know what we are doing.
See what your flat monthly fee would be
Book your free IT assessment and get a clear, fixed quote — plus a plain-English review of your current setup, whether you work with us or not.
Prefer to talk? Call 905-565-0645 · sales@widearea.ca
